Privacy notice

Last updated 29 September 2026

This notice explains what happens to the details you give when you ask for a window cleaning quote on this site, and what the site stores in your browser.

Who we are

Find Me A Window Cleaner is run by getSoapy Ltd, a company registered in Scotland (company number SC691724). Our registered office is Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD.

getSoapy Ltd is the controller of the personal data you give on this site. To ask about your data, or to use any of your rights, email hello@getsoapy.com.

What we collect

When you ask for a quote, we collect:

  • your name, address and postcode
  • your email address, your phone number, or both
  • the services you want and how often
  • the type of building and how many bedrooms it has
  • anything else you add to the form

We also record which website, search or advert brought you here. The cookies section lists everything the site stores in your browser.

How we find you a window cleaner

We offer your enquiry to window cleaning businesses that use getSoapy and cover your postcode. The first one to take it gets your full details and contacts you with a quote. Only one business can take your enquiry.

Window cleaners pay us for each enquiry they take. That's how the service is free for you.

While your enquiry waits for a window cleaner, other businesses can see part of it.

  • Window cleaning businesses on getSoapy near you can see your name, your street and town, your postcode and the job details. Your email address and phone number are partly hidden.
  • If no business on getSoapy covers your postcode, we email window cleaning businesses within about 20 miles that we have found in public business listings. The email shows your first name, part of your postcode, the job details, and a partly hidden email address and phone number.

Enquiries that nobody takes within 14 days are no longer offered to window cleaners.

Messages you'll get

The window cleaner who takes your enquiry will contact you. They use getSoapy to run their business, so you may get emails and texts sent through getSoapy on their behalf, for example to confirm your request or to send you a quote.

Why we're allowed to use your data

What we do Our legal reason
Find you a window cleaner and pass your enquiry to them It's necessary to provide the service you asked for
Show part of your enquiry to businesses near you, and email businesses we've found in public listings Our legitimate interest in finding a window cleaner who will take your enquiry
Record which website, search or advert brought you here Our legitimate interest in knowing which pages and adverts lead to enquiries
Google Analytics Our legitimate interest in seeing how people use the site. You can decline it

Who else handles your data

  • The window cleaner who takes your enquiry. They're responsible for their copy of your details, under their own privacy policy.
  • The businesses that can see part of your enquiry, as described above.
  • Companies that host our systems, send our emails and texts, provide maps and measure visits for us, including Google. They act on our instructions. Some of them, including Google, may handle data outside the UK.

How long we keep it

We keep your enquiry until you ask us to delete it. The window cleaner who takes your enquiry keeps their own copy, so ask them too.

Cookies

Cookie Set by What it does How long it lasts
_ga, _ga_PHMXXTD66N Google Analytics Counts visits and shows which pages people use Up to 2 years
visitor-id Us Records which website, search or advert brought you here 30 days
__stripe_mid, __stripe_sid Stripe Set by Stripe's script, which our quote form loads. Stripe uses them to prevent fraud 1 year, and 30 minutes

The site also stores your answer to the cookie notice in your browser, so it doesn't ask again.

To turn Google Analytics off, choose Decline in the cookie notice. If you've already answered, clear this site's data in your browser and choose again.

Your rights

You can ask us to:

  • send you a copy of the data we hold about you
  • correct it
  • delete it
  • stop or limit how we use it
  • send it to you, or to someone else, in a format a computer can read

Email hello@getsoapy.com. We'll reply within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this notice

If we change this notice, we'll update the date at the top. Our terms of use cover how the service works.